The Cameron Highlands is a scenic hill station in Pahang, Malaysia known best for their tea plantations and strawberry farms.
For many, travel is a means of escape. Increasingly though, it provides an opportunity for dreams to come true, bodies to be repaired, and lives to be changed. It is little wonder then that more and more people from countries with overloaded healthcare systems are venturing overseas for medical treatment.
Many independent healthcare travellers put a great deal of effort into their journey to and from a country, bearing in mind the time spent in a foreign country will include the stressful pre-surgery period, the time for rehabilitation after surgery, physiotherapy and recovery, wellness, and more. Due to this, there is a rising expectation that healthcare should be easily accessible, affordable, and high-quality.
In Malaysia, we take care of every single minute detail for you. We have been consistent winners from 2015 to 2019 at the Internal Medical Travel Journal Awards. In 2019, we won the highly commended recognition as the "Destination of the Year" while the Malaysia Healthcare Travel Council won Cluster of the Year, a third consecutive win. In addition to that, our patient-centred philosophy is proven by the 9 out of 15 awards that Malaysia won in the International Medical Travel Journal Awards, which is more than any other country in the world.
The awards that we won were:
Health and Medical Tourism: Cluster of the Year
Malaysia Healthcare Travel Council
International Hospital of The Year
Gleneagles Kuala Lumpur
International Specialist Patient Centre of the Year
Institut Jantung Negara (IJN), Malaysia
International Cosmetic Surgery Clinic of The Year
Beverly Wilshire Medical Centre
International Fertility Clinic of the Year
TMC Fertility Centre
Best Marketing Initiative
Gleneagles Kuala Lumpur
Best Quality Initiative
Thomson Hospital Kota Damansara
Besides that, Malaysia was also highly commended in these two categories:
Health and Medical Tourism: Destination of the Year
Excellence in Customer Service
Gleneagles Kuala Lumpur
In 2018, Malaysia was also voted the "Top Asian Country for Retirement." Recently, Malaysia came first in the "Best Healthcare In The World" category in the 2019 International Living Annual Global Retirement Index, a title we won consecutively between 2015 to 2017 as well. Such accolades pay testament to our highly experienced doctors and surgeons, trained in some of the best medical schools around the world, as well as our exceptional clinical success rates and low post-operative infection rates.
In 2018, Malaysia had more than 1,200,000 healthcare visitors, and as more and more people seek treatment outside of their home country, we're confident Malaysia will continue to be a desired destination for medical tourism.
So what's so great about Malaysia?
Seamless end-to-end patient experience in Malaysia
Malaysia always aspires to provide patients with a smooth, fulfilling end-to-end experience that inspires confidence, trust and peace of mind.
Malaysia Healthcare Concierge and Lounge (MCL), the first of its kind, was set up in 2013 for a seamless healthcare travel experience for both medical tourists and patients alike in the Kuala Lumpur International Arrival Hall.
On arrival, our Malaysia Healthcare Concierge and Lounge (MCL) staff welcome healthcare travellers at the aerobridge as they step off the plane. We take them through a fast-track immigration lane, assist them with baggage reclaim and then host them in our lounge until their hotel or hospital transport arrives.
Nearly all Malaysians are at least bilingual, many of them trilingual as well, and English is spoken widely across the country, which helps to facilitate easy communication between patients, physicians and supporting medical staff.
We also provide halal health alternatives with easily accessible halal services and food, making us a halal-friendly destination.
Our dedicated Malaysia Healthcare Concierge and Lounge (MCL) personnel will escort you every step of the way. Unwind and freshen up at the MCL and experience our warm hospitality.
In our private hospitals, international patient centres are readily available to further ease the journey of healthcare travellers. Malaysia Healthcare will be there at every step of the way to assist and guide healthcare travellers on their journey until they return home.
Malaysia Healthcare provides patients with peace of mind by continuously prioritising quality excellence in service and healthcare. We practice safety and reliability and are extremely patient-focused. In fact, trust and integrity are what the Malaysia Healthcare brand is all about.
Malaysia's hospitals are also world-class wellness sanctuaries
In addition to medical treatment and services, we also focus on wellness, an important component in all healthcare journeys.
Many of our private hospitals are equipped with world-class facilities and centres for rehabilitation and wellness and provide an ideal sanctuary for healthcare travellers seeking to recover and rejuvenate.
There are more than 200 private hospitals in Malaysia, not including dental clinics and health and wellness centres. Some of our hospitals also have strategic partnerships with 69 participating hospitals, including 21 Elite Partners and 48 Ordinary Members. This ensures almost no waiting times for specialist referrals and doctor appointments, allowing access in real-time.
And with any care or treatment you are having, you will have peace of mind because all private hospitals in Malaysia are certified by internationally recognised accreditation bodies, including the Malaysian Society for Quality in Health (MSQH), Joint Commission International (JCI) and the International Society for Quality in Health Care (ISQua). This reflects their commitment to upholding high-quality care standards for patients.
Malaysia is a beautiful, natural wonderland
Langkawi is renowned for its beautiful beaches, lush rainforests, and wonderful duty-free shopping.
Malaysia is a world-famous, wonderfully exotic tourist destination blessed with a variety of cultures and some of the most hospitable people on the planet. Its uniqueness is complemented by state-of-the-art infrastructure providing access to beautifully diverse natural attractions and modern cities.
We are home to many races, the three main ones being the Malays, Indians, and Chinese, as well as a cornucopia of inspirational tribal communities. We boast a dazzling array of cultures; all of which create a harmonious blend of vibrant multicultural societies that are rich with history and heritage while our colonial influences from both the East and the West contribute to a diverse heritage, delicious street food, and numerous cultural events.
Undeniably, Malaysia provides healthcare travellers with an ideal environment to recover in. Many medical visitors to Malaysia become so enchanted with our country that they return year after year on holiday and increasingly large numbers are retiring here. We have many patients around the world to vouch for us, which you can check out through #ShareMyXperience.
Subsequently, you can also share your own Malaysia healthcare journey with the hashtag #MalaysiaHealthcare or #MyHealthIs2020.
Malaysia's proven track record as "Health & Medical Tourism: Destination of the Year" makes us the perfect choice for healthcare travellers. Reach out to us at email@example.com or visit our site at malaysiahealthcare.org if you're interested to learn more about how we can assist you throughout your healthcare journey. We await your arrival with open arms.
By Madeline Merinuk This article was originally published on March 2, 2020. It will be updated regularly as new information becomes available.COVID-19, the disease caused by a member of the coronavirus family, is spreading rapidly around the world, and airlines are under extreme stress as the outbreak continues to reach new countries. The World Health Organization officially labeled the coronavirus outbreak a pandemic on March 11, and airlines are taking precautions to protect passengers from catching and spreading the disease. The U.S. Centers for Disease Control and Prevention recently updated its country list for warning level 3 — its most severe advisory — to include China, Iran, South Korea and Europe, while an alert level 2 now applies to the entire globe. The Atlanta-based agency also recommends avoiding any layovers at airports in level 2 or 3 advisories. Meanwhile, the U.S. Department of State has warned Americans not to travel to China if possible. While airlines flying to Asia…
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